1. Our product range is aimed exclusively to relevant practitioners in their respective fields (medical or other health professionals or those working within a medical profession as well as entrepreneurs acting as re-sellers), this is subject to change.
    2. If you order by 1pm (GMT) on weekdays, we usually ship your goods on the same day. The expected delivery date will be sent with the order confirmation. The expected delivery time to the UK & Ireland is usually 2 to 4 working days with UPS. If your items are not in stock, you will be notified as soon as possible.
    3. Parcels will be sent from Germany with 0 % VAT using DHL Premium Service. Customs clearance is carried out by Parcel Force. Parcel Force will only charge your local VAT plus customs duty in a few exceptional cases. For orders above GBP 135 a clearance fee of GBP 12 is applied. Acupuncture needles are dutyfree.
    4. Terms of payment can be found here.
    5. You have the right to return your items within 14 days of receipt. To arrange a return, please contact us via phone (+44 (0) 203 808 9555 - toll-free) or via email (mail@docsave.co.uk).
    6. The terms and conditions set by Doc Save® apply, these can be found here.

 

Country Shipping cost Delivery time

Andorra

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

4 - 5 working days

Belgium

Free delivery from 130,00 € net order value,
otherwise 8,00 € net

2 working days

Bulgariya

Free delivery from 160,00 € net order value,
otherwise 15,00 € net

4 - 5 working days

Czechia

Free delivery from 150,00 € net order value,
otherwise 10,00 € net

2 - 3 working days

Danmark

Free delivery from 970,00 € net order value,
otherwise 8,00 € net

2 - 3 working days

Deutschland

Free delivery from 130,00 € net order value,
otherwise 4,50 € net

1 - 2 working days

Eesti

Free delivery from 130,00 € net order value,
otherwise 10,00 € net

3 - 4 working days

España Península y Baleares

Free delivery from 130,00 € net order value,
otherwise 9,00 € net

3 - 4 working days

España Islas Canarias / Ceuta / Melilla

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

7 - 10 working days

Fæørerne

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

7 - 10 working days

France

Free delivery from 130,00 € net order value,
otherwise 8,00 € net

2 - 5 working days

Elláda / Greece

Free delivery from 160,00 € net order value,
otherwise 15,00 € net

4 - 5 working days

Ireland

Free delivery from 150,00 € net order value,
otherwise 10,00 € net

3 - 4 working days

Island

Free delivery from 160,00 € net order value,
otherwise 15,00 € net

4 - 6 working days

Israel*

Free delivery from 200,00 € net order value,
otherwise 20,00 € net

7 working days

Italia

Free delivery from 150,00 € net order value,
otherwise 10,00 € net

3 working days

Kroatien (Republika Hrvatska)

Free delivery from 150,00 € net order value,
otherwise 10,00 € net

3 working days

Kýpros / Cyprus

Free delivery from 160,00 € net order value,
otherwise 15,00 € net

9-11 working days

Latvija

Free delivery from 130,00 € net order value,
otherwise 10,00 € net

3 - 4 working days

Liechtenstein

Free delivery from 150,00 € net order value,
otherwise 14,00 € net

2 - 3 working days

Lietuva

Free delivery from 160,00 € net order value,
otherwise 15,00 € net

4 - 5 working days

Luxemburg

Free delivery from 130,00 € net order value,
otherwise 8,00 € net

2 - 3 working days

Magyarországon

Free delivery from 130,00 € net order value,
otherwise 10,00 € net

4 working days

Malta

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

4 - 5 working days

Monacco

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

3 - 5 working days

Nederland

Free delivery from 130,00 € net order value,
otherwise 8,00 € net

1 - 2 working days

Norge

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

4 - 5 working days

Österreich

Free delivery from 130,00 € net order value,
otherwise 8,00 € net

3 - 4 working days

Polska

Free delivery from 550,00 € net order value,
otherwise 8,00 € net

2 - 3 working days

Portugal continental

Free delivery from 130,00 € net order value,
otherwise 9,90 € net

4 - 5 working days

Portugal (Arquipélagos dos Açores e Madeira)

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

6 - 8 working days

Romania

Free delivery from 150,00 € net order value,
otherwise 10,00 € net

3 - 4 working days

San Marino

Free delivery from 150,00 € net order value,
otherwise 10,00 € net

3 working days

Slowenien

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

3 working days

Slovensko

Free delivery from 150,00 € net order value,
otherwise 10,00 € net

3 working days

Sverige

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

3 working days

Schweiz**

Free delivery from 165,00 CHF net order value,
otherwise 15,40 CHF net

3 - 4 working days

Suomi

Free delivery from 150,00 € net order value,
otherwise 12,60 € net

4 working days

United Kingdom***

Free delivery from £130.00 net order value,
otherwise £8.90 net

6 working days

* En Canarias, Ceuta y Melilla la entrega puede verse retrasada por el despacho de aduanas.

* Delivery depends on customs service.

**We invoice with 7.7% or 2.5% Swiss VAT. There are no further fees or customs duties for you on delivery. Doc Save is registered with the Swiss Federal Tax Administration (FTA) with the VAT number CHE 301.053.064.

*** Parcels will be sent from Germany with 0 % VAT using DHL Premium Service. Customs clearance is carried out by Parcel Force. Parcel Force will only charge your local VAT plus customs duty in a few exceptional cases. For orders above GBP 135 a clearance fee of GBP 12 is applied. Acupuncture needles are dutyfree.

 

DELIVERY COST

Free delivery from £130.00 net order value,
otherwise £8,90 net

 

Customer Service

Customer service and order service,
Mon-Fri 8am to 5pm

T : +44 (0) 203 808 9555

 

Returns

You have the right to return your items within 14 days of receipt.